Comments on: Passport Canada is Error 500′d to Hell http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/ Fri, 20 Nov 2009 11:39:25 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Meggs http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-16243 Meggs Thu, 09 Aug 2007 04:17:33 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-16243 OMG! I tried to use the passport renewal service online---brutal. It kept saying that the application didn't support my browser??? so I used my mac...still didn't work, so I used my other PC, still didn't work (Error 500, Error 500) I wonder if a single human being exists who was actually able to use this application successfully??? OMG! I tried to use the passport renewal service online—brutal. It kept saying that the application didn’t support my browser??? so I used my mac…still didn’t work, so I used my other PC, still didn’t work (Error 500, Error 500) I wonder if a single human being exists who was actually able to use this application successfully???

]]> By: Jonathan http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4567 Jonathan Fri, 19 Jan 2007 14:01:43 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4567 I would like to take this opportunity to distance myself from Chris' comments (no matter how bang-on they are). Please don't add me to the CSIS watch-list :D I would like to take this opportunity to distance myself from Chris’ comments (no matter how bang-on they are). Please don’t add me to the CSIS watch-list :D

]]> By: Chris http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4556 Chris Fri, 19 Jan 2007 05:14:26 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4556 Final note to the government employees who snuck in and posted without name: don't hate the user man, hate the application. Peace. Final note to the government employees who snuck in and posted without name: don’t hate the user man, hate the application. Peace.

]]> By: Chris http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4547 Chris Thu, 18 Jan 2007 19:25:04 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4547 In my post I point out specifically that the issue with the ePass system are not load-based but rather the product of extremely poor design and implementation approaches using inherently bulky and flawed web technology. That ePass cannot scale to handle load (btw, the US passport glut has been news for two years ePass developer dudes. How much more lead-time do you need?) in a dynamic fashion is not an excuse, it is another fundamental design flaw. "Ah ah the load is big, the load is big!" is a faliure to do your jobs and thus a failure to the citizens of Canada, who pay your salaries. It's not an excuse to cry to mommy. The rest of the web world manages to make do somehow, don't they? In my post I point out specifically that the issue with the ePass system are not load-based but rather the product of extremely poor design and implementation approaches using inherently bulky and flawed web technology.

That ePass cannot scale to handle load (btw, the US passport glut has been news for two years ePass developer dudes. How much more lead-time do you need?) in a dynamic fashion is not an excuse, it is another fundamental design flaw.

“Ah ah the load is big, the load is big!” is a faliure to do your jobs and thus a failure to the citizens of Canada, who pay your salaries. It’s not an excuse to cry to mommy. The rest of the web world manages to make do somehow, don’t they?

]]> By: Jonathan http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4545 Jonathan Thu, 18 Jan 2007 18:14:53 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4545 Jim Bob and Jo Blo> Forgetting about the 500 errors for a minute, the system is <a href="http://www.keebler.net/blog/2007/01/12/epass-canada-is-not-secure/" rel="nofollow">fundamentally insecure</a>. It is completely open to exploit by a hacker. Since you guys work for the government (according to your IP-block at least) could you <em>please</em> alert someone to this problem? I'm honestly worried that the Canadian government is going to get p0wned in a big way by this. Then we'll have to listen to the news media "expose" the truth for months ;-) Jim Bob and Jo Blo> Forgetting about the 500 errors for a minute, the system is fundamentally insecure. It is completely open to exploit by a hacker. Since you guys work for the government (according to your IP-block at least) could you please alert someone to this problem? I’m honestly worried that the Canadian government is going to get p0wned in a big way by this. Then we’ll have to listen to the news media “expose” the truth for months ;-)

]]> By: Jo Blo http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4537 Jo Blo Thu, 18 Jan 2007 17:28:29 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4537 Now, now. Everybody must live with the frustration of a world not as perfect as our own little person. If the Passport application system was able to handle a sudden increase (what? 500% maybe? thanks to USA) without a glitch, it would mean that for many years this system had been running with way too much bandwidth and server muscles. Who would be crying then? Chris, Jonathan, Clay and their friends would be crying to the world that the government was wasting money all these years running such a system! Those who like wining will always have a good reason to do so. "renounce my citizenship" you say? Your lifestyle allows you to travel the world and you would give it up because you had to type a few extra characters on a keyboard? Excuse me while I puke... Have a nice trip anyway, Chris :-) Now, now. Everybody must live with the frustration of a world not as perfect as our own little person.

If the Passport application system was able to handle a sudden increase (what? 500% maybe? thanks to USA) without a glitch, it would mean that for many years this system had been running with way too much bandwidth and server muscles. Who would be crying then? Chris, Jonathan, Clay and their friends would be crying to the world that the government was wasting money all these years running such a system!

Those who like wining will always have a good reason to do so.

“renounce my citizenship” you say? Your lifestyle allows you to travel the world and you would give it up because you had to type a few extra characters on a keyboard? Excuse me while I puke…

Have a nice trip anyway, Chris :-)

]]> By: Jonathan http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4536 Jonathan Thu, 18 Jan 2007 17:25:58 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4536 hahah You wouldn't happen to work for the government, would you? :) Check my <a href="http://www.keebler.net/blog/2007/01/12/epass-canada-is-not-secure/" rel="nofollow">later post about how insecure the system is</a>. hahah You wouldn’t happen to work for the government, would you? :)

Check my later post about how insecure the system is.

]]> By: Jim Bob http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4534 Jim Bob Thu, 18 Jan 2007 15:38:22 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4534 I found the service to be very good, the tech's are genius and very fast! I found the service to be very good, the tech’s are genius and very fast!

]]> By: Jonathan http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4415 Jonathan Mon, 15 Jan 2007 05:00:18 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4415 I know! How much did we pay for this piece of junk?! I know! How much did we pay for this piece of junk?!

]]> By: Clay http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4414 Clay Mon, 15 Jan 2007 04:54:38 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4414 I've been running into this error all day while attempting to renew my passport!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I’ve been running into this error all day while attempting to renew my passport!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

]]> By: Jonathan http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4326 Jonathan Thu, 11 Jan 2007 15:35:49 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4326 Not to mention, it's completely open to cross-site scripting! Not to mention, it’s completely open to cross-site scripting!

]]> By: Chris http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/comment-page-1/#comment-4317 Chris Thu, 11 Jan 2007 05:45:03 +0000 http://www.keebler.net/blog/2007/01/10/passport-canada-is-error-500d-to-hell/#comment-4317 Ah, you've run into the government's ePass "solution", quite possibly the most craptastic web app ever developed. I ran head-first into this thing when I tried to do my taxes last year (http://www.postal-code.com/mrhappy/blog/?p=884) and it almost made me renounce my citizenship. Christ, I hate that thing. Ah, you’ve run into the government’s ePass “solution”, quite possibly the most craptastic web app ever developed. I ran head-first into this thing when I tried to do my taxes last year (http://www.postal-code.com/mrhappy/blog/?p=884) and it almost made me renounce my citizenship. Christ, I hate that thing.

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